About this experience
Experience the comfort and convenience of a premium airport lounge at London Heathrow Airport designed to cater to all travellers. The spacious lounge in Terminal 4 offers a range of first-class amenities and services, including comfortable sofa seating, charging stations, complimentary Wi-Fi, freshly prepared hot meals, and a wide selection of beverages.
Why you'll love it
What's included
What's included
Not included
Meeting point
Heathrow Airport (LHR), Terminal 4, Hounslow, UK
- 1The lounge is located within the airside restricted area of Terminal 4. You must clear customs, passport control, and security before accessing it. Present your lounge booking confirmation (mobile ticket accepted) and a valid onward flight boarding pass at the lounge entrance.
Know before you go
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Frequently asked questions
Do I need to print my ticket?
No. A mobile ticket is accepted — simply show your booking confirmation on your phone at the lounge entrance alongside your boarding pass.
Can I access the lounge before I clear security?
No. The lounge is located airside in Terminal 4, so you must clear passport control and security first. Transit passengers must have cleared transit customs and security control.
Is a boarding pass required even if I've already bought lounge access?
Yes. A valid onward flight boarding pass is required at the lounge entrance regardless of your pre-purchased ticket.
Can I bring my children?
Children under 2 enter free of charge. Children aged 2–11 are welcome but cannot use massage or spa services if offered. All under-18s must be accompanied by a paying adult.
What is the difference between the standard lounge and the Blush Lounge?
Both are located at Terminal 4 and offer the same 3- or 6-hour access windows with the same inclusions. The Blush Lounge provides a more intimate setting; you can compare both options in the ticket selector before booking.
What are the opening hours?
Opening hours can vary. Check the Plaza Premium official website for the current daily schedule before your visit to ensure the lounge will be open when you arrive.